1st Fotopic Disappears - followed by a Deafening Silence
2nd Fotopic Disappears - But the Silence is broken
As Joel Rowbottom hoped the Fotopic Service resumed early this morning.
Whilst the Fotopic Operational Status Log has posted the following:
- Mon 05 Jan 2009, 10:41 (logged by jon)
- We apologise for the extended outage this weekend which was caused by a technical fault. There will be a full statement coming soon. Thanks for bearing with us.
QUOTE:
STATEMENT FROM SNAPPY DESIGNS LTD, 5TH JANUARY 2009
Dear Fotopic User,
On Friday 2nd January 2008 photo sharing site Fotopic.net suffered a core equipment failure while upgrading the server and network capacity. As a result of this the Fotopic.net website was unavailable from approximately 9am on Friday 2nd January.
Despite our best efforts to resolve the situation the gallery service remained unavailable until approximately 10:30am on Monday 5th January 2008.
As a result of this outage we are examining our hosting capability and contingency plans, but wish to assure customers that Fotopic.net has not ceased trading and will be enhancing its services during 2009. No data or images have been lost during this time and all systems are back to normal.
Additionally we will be extending Plus and Premium subscriptions by an extra 2 weeks as a goodwill gesture.
We apologise for the situation which was ultimately out of our control, and would like to thank customers for bearing with us.
Best regards,
Snappy Designs Ltd trading as Fotopic.net
UNQUOTE
Even though the promised full statement has been issued, users will be asking Snappy Designs some hard questions about why they didn't release some information via Internet News Services to mitigate the Fear Uncertainty and Doubt across the Fotopic User Community, that resulted in wild rumours and speculation.
However from the Idle Man's viewpoint with Fotopic back online, this will be the last post on the subject until...
No comments:
Post a Comment